Frequently Asked Questions
Everything you need to know about your FaithGateway style journey.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout if you need your items sooner.
What is your return policy for apparel?
We want you to love your purchase. If you are not satisfied, you can return unworn and unwashed items with tags attached within 30 days of delivery for a full refund.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications to ensure the perfect fit.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International delivery times vary by location, and customers are responsible for any applicable customs duties or taxes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my package after it ships?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.